Joy shares her own experiences and the lessons learned in the last ten years of her life, which will help you overcome those fears of rejection and failure, and become the person you truly want to be
Customer service is more than a job, it’s a Calling. Those who excel in customer service are dedicated to elevating the experience of others in their pursuit of excellence in their own vocation. Kind of Person is a celebration of these unsung heroes in every service industry. Providing a collection of strategies, paradigms, and leadership principles, this book helps all of those whose lives are enriched by curating memories for their customers.